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Heritage Meets Innovation — How Mack Trucks Transformed 125 Years into Tomorrow's Vision

Mack Trucks
Product Launch Event

Mack Trucks marked 125 years of historic legacy while launching the new Pioneer highway truck—a moment that redefined their brand’s place in the long-haul sleeper market. OX helped create an immersive brand experience that honored the past and boldly projected the future, bringing together 1,200 dealers, customers, press, and industry leaders at the Brooklyn Navy Yard. This was more than a product introduction—it was a statement.

Areas of Expertise
Integrations
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Challenge
Mack needed to weave together two powerful stories: the legacy of 125 years and the bold promise of the Pioneer. This meant engaging diverse groups—from dealer networks to fleet executives—each with unique expectations. The event also had to transform dual venues into a unified brand moment. On top of that, Mack aimed to close awareness gaps in the long-haul market and clearly demonstrate product superiority.
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Solution

Strategic Theme Development & Creative Foundation

We designed narrative arcs that seamlessly blended brand history with the Pioneer’s cutting-edge features—crafting a cohesive dual-message storyline.

Immersive Environmental Storytelling

From immersive digital previews to on-site experiences, environmental design, and tailored messaging, we built engagement paths unique to each audience—from dealers to press and executives.

Integrated Digital & Physical Experience Design

We harmonized aesthetic and thematic elements across both event spaces, ensuring every touchpoint—digital, physical, and environmental—reinforced Mack's heritage and innovation. Our collaborative approach allowed us to respond dynamically to venue constraints while never compromising the creative vision that would make this event memorable for attendees.

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Results
The event successfully repositioned Mack in the long-haul sleeper market, elevating perception and awareness of both their legacy and leadership. It created a powerful and consistent brand moment—a narrative anchored in history, innovation, and authority. The immersive experience for over 1,200 industry stakeholders, generated industry buzz positioning Mack as innovative and forward-thinking.

The event set a new standard for truck launches, proving that thoughtful experience design can transform product introductions into defining brand moments. More importantly, it established the creative and strategic foundation for Mack's continued success in an increasingly competitive marketplace.

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