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Areas of Expertise

B2B & B2C Ecommerce

Your ecommerce platform shouldn't be just another sales channel struggling with legacy constraints or disconnected systems. More than a cart and checkout, more than product listings and payment processing. Because every customer interaction, every transaction flow, every touchpoint is an opportunity to demonstrate your brand's value and drive measurable business growth.

The Office of Experience builds ecommerce that works as hard as you do. We combine strategic platform decisions with seamless technical execution and experiences that convert, because you deserve better than a digital storefront that limits your potential.

This is how OX approaches B2B & B2C ecommerce: by turning complexity into clarity, aligning technology with business strategy, creating systems that scale with your ambitions. We don't just build ecommerce sites, we architect revenue engines that deliver results beyond what any single discipline could achieve alone.

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Requirements Gathering

We uncover what your ecommerce platform truly needs to deliver through systematic discovery and stakeholder alignment. Translating business objectives into technical specifications that balance immediate needs with future scalability, we ensure nothing critical gets overlooked. Our requirements process creates clear direction, reduces costly mid-project changes, and establishes success criteria that everyone understands.

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Platform Selection

At OX, we cut through the noise of competing technologies to identify the platform that actually fits your business model and growth trajectory. We evaluate options against your specific operational requirements, integration needs, and resource constraints, not just feature checklists. Our selection process delivers confident technology decisions, reduces implementation risk, and sets the foundation for long-term ecommerce success.

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Taxonomy Refinement

We build product structures that make sense to your customers and support how your business actually operates. Organizing complex catalogs into intuitive navigation and search experiences, we drive discovery and conversion, not confusion. Our taxonomy work creates findability that increases sales, flexibility that supports growth, and clarity that reduces support costs.

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Scalable Design

We create interface systems that perform under real-world conditions and evolve with your catalog complexity. Our design patterns maintain consistency across thousands of SKUs while adapting to diverse product types and business rules. This scalable approach delivers experiences that convert today and accommodate tomorrow's growth without requiring redesigns.

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Platform Integration

We connect your ecommerce platform to the systems that run your business through reliable, performant technical architecture. Building integrations that maintain data accuracy, enable real-time operations, and handle the complexity of B2B/B2C workflows, we create seamless experiences for customers and operational efficiency for your team. Our integration work delivers a technology foundation that supports rather than limits your ambitions.

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