As a member of OX’s Business Analysis team, the Senior Business Analyst will be a highly self-motivated team member with the ability to work in a constantly changing environment. In this role, you will have a proven analytical background that is logical and efficient with keen attention to detail. You will have an exceptional ability to recommend solutions that are reasonable, actionable, and cost-effective, including the ability to properly gauge requirements. This role reports directly to the Executive Director, Experience Strategy.
The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.
03
Responisiblities & Duties
Drive cross-functional discussions with OX clients and internal teams—including IT, design, UX, and business leaders—to gather insights and develop business requirements that support the product vision
Understand high level technical architecture and help identify gaps between existing systems and what will be needed for a successful product
Translate business requirements into user stories
Work closely with UX, UI and development teams to ensure designs and builds are aligned to user stories and that all functional teams have the information they need to build and design in a timely fashion
Work closely with QA teams to ensure proper testing
Manage user acceptance testing and business related training with the client
Maintain all feature planning and backlog documentation
Maintain all action logs between client and agency teams
04
Required Experience
5-8 years of BA or Product Management experience in an agency or consulting environment
Experience working in B2B and B2C Commerce and CMS platforms
Experience working with UX, Product Design and Development teams
Experience working closely with various business teams to define requirements
Understanding of different tools and ways to tease out the right information needed for requirements definition through process flows for users, systems and client workflows
Ability to be process-oriented and also have the ability to be flexible and change process as needed
Ability to work within a collaborative and agile environment
Experience leading hybrid and remote teams
Experience with working with enterprise level and smaller technologies
Mobile and/or web app project experience
Experience leading feature discovery and roadmap discussions
05
Experience in the following is a plus:
How to apply
Please send us your resume and any related application materials to the email listed below, with the job title for which you are applying referenced in the subject line. For creative roles, please include a link to your portfolio or PDF attachment of work samples.
