As a Quality Assurance Analyst at OX, you will be a detail-oriented and motivated individual who will be the guardian of quality for the digital products we create, from e-commerce websites and mobile applications to complex enterprise platforms. You will work closely with our designers, developers, and project managers to ensure that every project we deliver meets the highest standards of functionality, usability, and performance before it reaches the end-user. This is an excellent opportunity for someone looking to build a career in QA within a dynamic technology team and innovative agency setting.
The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.
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Responisiblities & Duties
Develop, document, and execute comprehensive test plans and test cases for various digital projects
Identify, document, and meticulously track defects using Jira or other project management software. Provide clear, concise, and actionable defect reports for the development team
Validate software specifications are complete, consistent, and testable early in development, and verify that completed software meets clients’ business needs
Ensure seamless functionality and visual consistency of web applications across different browsers (Chrome, Firefox, Safari, Edge) and devices (desktop, tablet, mobile)
Perform thorough regression testing to ensure that new code changes do not adversely affect existing features
Actively participate in project meetings, including sprint planning, stand-ups, and retrospectives. Communicate QA status, risks, and concerns effectively to the project team and stakeholders
Contribute to the continuous improvement of OX QA processes and best practices
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Required Experience
1-3+ years of hands-on QA Analyst and project leadership experience
Hands-on experience with project and defect management software, particularly JIRA or Azure DevOps
Excellent analytical and problem-solving skills with a sharp eye for detail
Excellent written and verbal communication skills
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
Adept with test automation tools and frameworks, particularly Selenium or Playwright
Skilled in API testing for seamless integrations, particularly using Postman
Independent and resourceful, able to identify and tackle challenges proactively
Deep understanding of the Software Development Lifecycle (SDLC), Agile methodology, and continuous integration.
Experience testing mobile, web, and cross platform applications, back-end services, and consumer analytics
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Experience in the following is a plus:
Bachelor's degree in Computer Science, Software Engineering, or a related field
Agency/Consulting experience for client-facing agility
Experience in B2B e-commerce projects
Experience with performance testing tools (e.g., LoadRunner, JMeter)
How to apply
Please send us your resume and any related application materials to the email listed below, with the job title for which you are applying referenced in the subject line. For creative roles, please include a link to your portfolio or PDF attachment of work samples.
